WE ALWAYS PROVIDE FREE ESTIMATES!!

23 Prince Street Unit 11

Danvers, MA 01923

Frequently Asked

POPULAR QUESTIONS

We have built our business on our reputation! For nearly two decades we have been servicing customers of all shapes and sizes and NOT ONCE have we had a credibility issue. As a matter of fact, most of our newer customers are referred to us by existing customers! We believe that says it all!

Never! We hire and meticulously train every single one of our cleaners and maids. And our employees love us! There’s a lot to say about a happy employee!

Yes! We offer weekly, bi-weekly, monthly, seasonal and yearly plans for all of our customers. And 95% of our customers are in fact in an active plan!

Absolutely! We pride ourselves in our work and we proudly back that with an unconditional 24 hour guarantee! Please call us for more information!

We usually assign one maid per house or a team of two or more maids per house. If your regular maid is ill or on vacation, we will assign a replacement maid who will clean your house as scheduled without further notice. The substitute maid will get a printout of instructions regarding cleaning your house. If you would like to be informed about changes in staff due to illness or vacation, please contact our office and we will make sure that you will be notified if such issues arise.

If you are not completely satisfied with the cleaning, please call us within 24 hours of the job completion. We will return to your house within 48 hours and re-clean all disputed areas. (Complaints reported later than 24 hours after completion of the appointment will not be honored.)

Typically, we provide all cleaning materials and equipment necessary to clean your house; however, we do not provide special cleaners such as stainless steel cleaner or marble cleaner. Most of our supplies are environmentally friendly, but we also have some conventional cleaners which are used, if needed.

Your friends and family! We’ll even give you a discount for every recurring cleaning customer you send our way. You can also submit feedback directly to our office using the form below.

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